Refund Policy
How does it work
Our main is aim to provide you with high-quality content and excellent service that suits your needs. However, we understand that there may be several instances where you may need to request a refund.
Please review our refund policy for a clear guidance on when, why and how you can request for refunds.
Refund Eligibility
- Quality Issues: You are eligible for a full or partial refund if the content provided does not meet the agreed-upon quality standards or specifications, as outlined in the initial project agreement.
- Missed Deadlines: If we fail to deliver the content within the agreed-upon deadline without prior agreement for an extension, you may be eligible for a partial refund.
- Cancellation: If you cancel your order before any work has been initiated, you are eligible for a full refund. However, if work has already begun, a partial refund may be provided based on the extent of work completed.
Refund Process
To request a refund, please follow these steps:
Send an email to Email within One (1) day of receiving the content, detailing the reason for your refund request and providing any supporting documentation.
Our team will review your request and assess whether it meets the eligibility criteria outlined in this policy.
We will notify you of our decision within Seven (7) business days. If your refund is approved, we will process it within Fourteen (14) business days.
Non-Refundable Circumstances
Change of Mind: Refunds will not be granted for requests based on a change of mind or circumstances beyond the scope of our refund policy.
Plagiarism or Unauthorized Use: We do not refund orders in cases where the content is found to have been plagiarized or used in an unauthorized manner.
A full refund will be issued if the content delivered does not meet the agreed-upon quality standards, and no revisions or replacements can resolve the issue.
Contact Information
If you have any questions or concerns about our refund policy or wish to request a refund, please contact us at hello[at]Rankmasters.
Please note that this refund policy is subject to change at our discretion. It is your responsibility to review this policy periodically for any updates. By using our services, you acknowledge and agree to the terms of this refund policy.